This the organizational board I use in my office everyday. It has every department, job and responsibility clearly outlined for my team.
EXECUTIVE DIVISION
• A viable expanding solvent organization with fully satisfied employees
• Business that is completely leagally owned
PERSONNEL DIVISION
• Effective personnel posted and trained
• Communication easily accepted and delivered
• Productive staff members
MARKETING DIVISION
• Income greater than outgo plus reserves
• Practice flooded with new and existing patients who refer others
• New patients calling who are interested in our services
FINANCE DIVISION
• Preserved and valuable assets
• Collect all monies owed to the practice and keep accurate records
• Maintaining accurate financial records and paying bills on time
PRODUCTION DIVISION
PATIENTS WHO ARE 100% SATISFIED WITH THEIR TREATMENT, WHO RETURN TO THE OFFICE AND REFER OTHERS
1. PATIENT CARE COORDINATOR-
• Fully booked schedule of productive patients who are courteously greeted and keep their appointments.
• Collect all monies owed at the time of service
2. MEDICAL ASSISTANT
• Patients who are seen on time, are comfortable, at ease, and are ready for treatment
• A fully equipped room available for the doctor to get the procedure completed smoothly.
3. PODIATRISTS
• Patients who are 100% satisfied with their treatment who return to the office and refer others
QUALITY DIVISION
• Effectively trained staff who obtains quality products in their divisions
• Number of dissatisfied customers discovered
• Dissatisfied handled to flawless service
• A smooth-running, flawless organization